Locations
Perth
Melbourne
Sydney
Southport
Bunbury
Kalgoorlie
Geraldton
Karratha
Adelaide
Perth
Perth
Assistant Account Manager
Corporate Broking
Perth
Responsibilities include:
- Providing support to the Executive Account Manager and Account Managers.
- Maintaining client/insurer relationships.
- Managing renewals, new business, endorsements and claims settlements.
- Preparing reports, confirmations of cover, invoices etc.
- Providing broad based assistance in the development and growth of the business.
- Identifying prospects, new developments and research relevant to growth and sales objectives.
Selection criteria:
- Tier 2.
- Excellent communication skills both verbal and written.
- High attention to detail.
- Ability to manage priorities and meet deadlines.
- Willingness and ability to learn and develop knowledge.
- Ability to work in a team environment.
Applications close 29 March 2019
Account Manager
Injury Management
Perth
Responsibilities include:
- Providing high level advice, support and step by step assistance to EBM Clients and Account Managers for all aspects of Workers’ Compensation claims management.
- Responding to enquires responsively, respectfully and with integrity.
- Working closely with all stakeholders to achieve claim strategies and favourable outcomes.
- Proactively manage work processes including ensuring that all claims management record keeping is thoroughly and adequately maintained inline with guidelines and compliance expectations.
- Assisting with development and maintaining of the EBM Injury Management database and workers’ compensation documents.
- Interpreting and applying the Workers’ Compensation legislations.
Selection criteria:
- Ability to build and maintain relationships.
- High level of attention to detail and care.
- Organisational skills with strong time management.
- Experience with the current WA legislation in Workers’ Compensation.
Applications close 29 March 2019
CRM Support Analyst – Dynamics 365
IT&T
Perth
Responsibilities include:
- Ensuring that Dynamics 365 CRM environment is working correctly and to the satisfaction of the business.
- Ensuring that changes are compliant with EBM’s standards and escalate any proposal that appears to be contra to these standards.
- Maximising IT service by ensuring that regular planned activity is completed as scheduled, resolving incidents/problems that may disrupt the services that EBM depends on.
- Keeping management informed of possible solutions or improvements to current technical practices.
- Liaising with EBM’s IT suppliers to resolve issues and problems as they occur.
Selection criteria:
- Web development tools and technologies eg PHP/Perl, ASP.Net, C#, SQL Server.
- System Integration Testing (SIT), maintenance of regression testing, supporting User Acceptance Testing (UAT) and go live.
- Cloud based Dynamics 365 CRM design, development, implementation and ongoing support.
- Incident management, diagnosis, structured and controlled remediation.
Applications close 29 March 2019
Melbourne
Expert Care Team Leader (Claims)
RentCover
Melbourne
Responsibilities include:
- Support training and career development plans of the team.
- Act as first point of escalation for any customer disputes or complaints, and ensure timely resolution of all disputes and claims.
- Coach and lead staff to meet and exceed claims service expectations focusing and delivering on the following key areas.
- Proactively lead team to deliver expert care.
Selection criteria:
- Proven ability to lead and mentor a team.
- Excellent communication skills, both verbal and written.
- MS Office proficiency including Excel and Power Point.
- Coaching skills to develop team members.
Applications close 29 March 2019
Business Analyst
RentCover
Melbourne
Responsibilities include:
- Work effectively with 3rd party data cleansing vendor and IT to extract, map and import data.
- Analyse, prioritise, communicate and drive cleansing of the data.
- Set up monitoring process and tools to ensure data quality improvements are maintained.
- Contribute to the Microsoft Dynamics CRM project planning exercise.
Selection criteria:
- Extensive hands on data cleansing experience.
- Strong communications skills, ability to communicate with internal and external stakeholders.
- Strong time management skills.
- Staff supervision and systems analyst/process improvement experience preferred.
Applications close 29 March 2019
Admin Assistant
RentCover
Melbourne
Responsibilities include:
- Agents monthly renewals.
- Direct monthly renewals.
- Agent final notices & lapses.
- Direct final notices & lapses.
- Ferreted/scanned documents to be checked.
Selection criteria:
- High level of attention to detail.
- Ability to organise tasks and work to tight deadlines.
- Support and help the team.
- Ability to process accurately.
Applications close 29 March 2019
Sydney
Currently, there are no vacancies in Sydney. If you would like to submit an expression of interest please click here.
Southport
Currently, there are no vacancies in Southport. If you would like to submit an expression of interest please click here.
Bunbury
Currently, there are no vacancies in Bunbury. If you would like to submit an expression of interest please click here.
Kalgoorlie
Currently, there are no vacancies in Kalgoorlie. If you would like to submit an expression of interest please click here.
Geraldton
Currently, there are no vacancies in Geraldton. If you would like to submit an expression of interest please click here.
Karratha
Currently, there are no vacancies in Karratha. If you would like to submit an expression of interest please click here.
Adelaide
Currently, there are no vacancies in Adelaide. If you would like to submit an expression of interest please click here.